STANBIC API GATEWAY TERMS AND CONDITIONS
APPLICATION PROGRAMMING INTERFACE (API GATEWAY) AGREEMENT:
General Statement
With our range of APIs, we've made it simple for you to connect your business systems to Stanbic Bank's APIs and services and unlock the benefits of our business solutions for you and your customers.
Product Summary
· Leverage our banking data, components, and expertise to easily find, compare and consume APIs.
· Build and deliver innovative digital experiences quickly with access to the latest products and functionalities.
· Enjoy efficient use of resources with APIs that are consistent and reusable and eliminate redundant processes.
· Connect, get help, and learn from other developers and experts to create innovative solutions and API products.
API Gateway Terms and Conditions
Here are your terms and conditions which tell you all the important things you need to know in order to use the API Gateway.
Access
When you register for any of the services you will use a combination of your security details1 to access them. You must keep your security details safe at all times2 because any log in to the API Gateway or instructions3 submitted into the API Gateway will be valid and binding.
The same rules apply if you delegate your authority to someone else to use the services.
Changes
We can change4 how the API Gateway works or the terms at any time, such as add, improve, or remove things/features.
It is difficult for us to predict all the reasons that we might need to make a change. If we do have to make a change, we will try informing you beforehand5.
Stop or limit access
We may stop or limit access to the API Gateway where we suspect there is security or compliance risk, fraud dormancy, or your risk profile has changed.
If we can, we will notify you before stopping or limiting access. But if there is a security, legal or regulatory reason for stopping access, we might not be able to tell you in advance.
Where your services have been compromised, you must tell us immediately so that we can stop or limit access.
Payments and Fees
By accepting these terms and conditions, you accept to abide by the payment terms.
We can change the payment and fees terms at any time, such as add, review our pricing, add, or remove service fees. You agree to pay us for the services by debit order if you bank with us. Where you do not pay us, we can suspend your services.
Our responsibilities to you
We are responsible for anything you lose as a result, with some exceptions:
• We are not responsible for losses caused by unforeseeable things or circumstances outside our control6.
• We are not responsible for losses caused during periods of maintenance or where there is a disruption to your services.
• We are not responsible for losses caused if there is a change in law, regulation, market conditions, political, economic circumstances or where we act in terms of the Compliance section.
• We are not responsible for any losses or costs that your business suffers that are indirect7.
We are also always responsible if we act fraudulently, negligently or with intentional misconduct.
Your responsibilities to us
You must ensure you maintain and secure your hardware, software, and communication systems.
APPLICATION PROGRAMMING INTERFACE (API) AGREEMENT
You are responsible for ensuring that you have appropriate antivirus software to protect your systems against fraud and cybersecurity attacks.
You must ensure that any information you submit to us on the platform is accurate because we will rely on that information.
If you want to transfer any of your rights or obligations, you must get our approval in writing beforehand.
You will comply with all applicable laws.
You will be responsible for any penalties levied where you do not comply with the law, regulation, directives, industry bodies or these terms.
You agree that any instruction you send to us on the platform is as good as if you had sent us the instruction in original paper
format and we will be entitled to rely on your instructions. We are not responsible for any loss you suffer as a result of us accepting and acting on your instruction.
How will we use your information?
We will collect and use your information in line with our Data Privacy notice8.
Compliance
We do screening of all parties to keep you and us safe which includes anti-bribery and corruption, sanctions9, and anti-money laundering and prevention of terrorist financing10. Screening this ensures compliance with law (domestic and international), regulation, industry codes or similar.
Ending this Agreement
You can cancel these terms at any time without giving us reasons. When you cancel, you will no longer be able to submit instructions. Any transactions in progress, will run their course and then be cancelled.
If you seriously or regularly break these terms and conditions, we will stop you from using the services. For anything else, we will give you 30 days’ notice and after that time you will not have access.
Governing law
The laws of the country where the Bank is registered will apply to the services.
Terms
| 1 Security details | Processes or security procedures we ask you to follow or use to access the services. Examples include your user IDs, passwords, fingerprints, memorable information, or other distinctive personal characteristics to confirm a user’s identity. |
| 2 Safe always | Security is very important to us, and we continuously ensure our systems are secure. It is your responsibility to always keep your security details safe. Your security details are there to keep your personal information and services safe. When registering for these services, we will ask you to enter your full security details. We will never ask you for any of your security details by email. If you are ever asked for any of your security details in this way, do not give them out. |
| 3 Instructions | Instructions includes where you send us an instruction by email. |
| 4 Changes | These changes may be made to: • Make improvements which benefit you. • Make sure we are following changes in law, regulation, industry codes or similar. • Make provision for changes to the technology we use, good banking practice or changes to what our clients want. |
| 5 We will try to tell you beforehand | If you are not happy with any changes, you can exit this agreement. |
| 6 Unforeseeable things or circumstances outside our control | Examples include uncontrollable natural forces, strikes or labour disputes, riots, civil commotion or unrest, any type of restriction imposed (or action taken) by a Sanctioning Body, or a governmental or statutory authority or any other third party. |
| 7 Losses or costs that your business suffers that are indirect | These losses include special, consequential losses suffered for any lost profits, revenue, anticipated savings, business transactions, goodwill, or similar matter. Neither we nor you will be liable to the other of us for any indirect, punitive, special, or consequential losses suffered by the other of us or for any lost profits, lost revenue, lost anticipated savings, lost business transactions, lost goodwill or any similar matter suffered by the other of us, regardless of whether we are entitled to claim under these terms or whether we are entitled to claim outside of these terms. |
| 8 Data Privacy notice | When we talk about Personal Information and Process, we mean it as defined in the applicable data protection laws in the relevant market(s) you operate in. To enable the Bank to provide services to you, you consent to us collecting your Personal Information and where lawful and reasonable, from public sources for credit, fraud, and compliance purposes, as well as for the purposes set out below. If you provide the Bank with Personal Information about or on behalf of another person you confirm that you are authorized to: • Provide the Bank with the Personal Information • Consent on their behalf to the Processing of their Personal Information • Receive any privacy notices on their behalf. You consent to the Bank Processing your Personal Information: • To provide these products and services to you now and any other products and services for which you may apply in the future. • To carry out statistical and other analyses to identify potential markets and trends, evaluate and improve our business (this includes improving existing and developing new products and services). |
Terms (continued)
• In countries outside the country where it is necessary for Us to provide the products and services. These countries may not have the same data protection laws as the country where the products or services are provided, the Bank will do its best to request the receiving party to accept the privacy and/or confidential policies, obligations, processes and/or requirements. • By sharing your Personal Information with our third-party service providers, locally and outside the country where the products or services are provided, in order to provide our services and/or products to you. We will request that these third-party service providers accept the Bank’s privacy and/or confidential policies, obligations, processes and/or requirements, if they need access to any Personal Information to carry out their services within the Standard Bank Group. You will find more about our Processing practices in our Privacy Statement available on the Standard Bank Group website. | |
| 9 Sanctions | When we talk about a Sanctioning Body this means one or all of the below: • The Office of Foreign Assets Control of the Department of Treasury of the United States of America • The United Nations Security Council • The European Union • His Majesty’s Treasury • The French Ministry of Economy, Finance, and Industry • Any other sanctioning body referred by the Bank.
When we talk about a Sanctioning Entity this means any natural or juristic person or country that has been sanctioned by a Sanctioning Body. The Bank will be able to suspend or terminate the services where: 1. You do anything that, would directly or indirectly benefit a Sanctioned Entity. 2. You become the subject of Sanctions established by a Sanctioning Body. 3. The seizure, blocking or withholding of any funds in relation to you by a Sanctioning Body. If we suspend or terminate your service in relation to a sanctions event, we will notify you. |
| 10 Anti-money laundering and prevention of terrorist financing | The Bank must comply with law and regulation which includes know-your-client, suspicious transaction reporting, cash threshold reporting and reporting of property associated with terrorist and relates parties’ requirements. It is compulsory for the Bank to report to the relevant authorities who may take further action.
We monitor all Society for Worldwide Interbank Financial Telecommunication (SWIFT) payment messages and other message types (both inward and outward) which are routed through the Bank’s SafeWatch software, checking against many external and internal Sanctioning Bodies and watch lists.
In carrying out our duties, we may screen and monitor the processing of payments to and from your bank accounts. The Bank may also request you to provide information about payments to or from your bank accounts and to complete or update your personal information and documents, which you agree to provide. We may also be required to end our relationship with you without warning. We are not responsible for any losses or damages that you suffer because of these checks, any delays or prohibitions or the right to end the relationship. This includes any loss of profits or savings that you otherwise have expected to make.
The Bank has the right to reject payment Instructions (and return funds less the standard processing fees) that do not contain complete details of the person sending the payment information and/or fail Sanctioning Body- screening. We shall not be liable for any losses because of such payment rejections and/or funds returns made by us.
You agree that the Bank will not be liable for the non-receipt of the funds by the recipient, the recipient’s bank and/or agent where sovereign rules and regulations affect the transmission of the funds. |